There are many definitions of Customer Experience, but we believe — at its core — it is the perception of your brand and the emotional connection the customer has through interactions with any part of your organisation through any channel. This includes awareness, discovery and exploration, use and purchase, loyalty as well as advocacy. We want to explore how technology plays a part in improving and optimising any part of that experience. The Cage focuses on early stage start-ups with a prototype as well as a proven concept that could be applied to fashion and lifestyle retail, as it relates to our core businesses.
Creative Leadership When Airbnb opened its first call center in Decemberit was featured on headlines everywhere: We bridge theory and practice on organizing imagination and innovation by extracting key implications and offering new insights to innovation practitioners.
It is hard to deny that the modern work environment is drastically changing, with playful offices like these becoming the new norm ever since Google, Facebook and others set a trend of informal and playful working environment in the hopes of boosting cultures of creativity and happiness at work.
Work environment does not act as a mediating factor between leadership and employee creativity. Instead, leaders play a paramount role in stimulating employee creativity.
Their findings suggest that work environment in and of itself does not make employees creative. This is not to say that space does not matter. Space matters a great deal in encouraging collaboration, social interactions, and creativity.
But the current tendency of office transformation misses one vital point: Space allows you to set the stage for a creative atmosphere. To do so, space must be special, separated, and personal. This requires a balancing act of playfulness versus structure, communal areas and solitary space, and creates an appreciative, yet workable atmosphere.
To add, creative office space must both be flexible and scalable. This is merely a first step: Word got out about the new flexible workspaces, and people came flocking. Little did they know that they were part of a day spatial experiment that underwent small changes each day. The space started off as a kindergarten-like office, bursting with colors, open space, and filled with couches, swings, and even its own rabbit.
Though less cozy, these setting were optimal in terms of employee satisfaction, productivity, and creativity. This implies that while people want to move away from traditional office cube environments, constructing slides in your office might not be the best way to go about achieving a culture of innovation.
What is more, the preference for fixed rules, supervision, and the opportunity to both collaborate with people and retreat to your own space proved to be the best combination. These findings, combined with our own experience at THNK, have led us to believe that the optimal creative space creates the feeling of a home base.
To create such a home, the space must be special and have its own distinct identity. It should look and feel different from every other office out there.The winners were announced at the glittering Awards Ceremony in front of 1, business leaders, Government, press and investors.
Companies of all sizes and industries showed their excellence in business after a rigorous shortlist process and presentation our high-level judges. This article is part of the THNK VIEWS series. We bridge theory and practice on organizing imagination and innovation by extracting key implications and offering new insights to innovation practitioners.
Discover why businesses relocate to metro Atlanta every year, learn about the relocation services provided by the Metro Atlanta Chamber, and review key industry information. Providing Stanford students with the knowledge, skills and attitudes to bring bold ideas to life.
In collaboration with the Department of Management Science & Engineering, STVP delivers a large collection of introductory and advanced entrepreneurship and innovation courses for both undergraduate and graduate Stanford barnweddingvt.com large lectures to focused cohort experiences, our courses .
Saint Jean industries is a worldwide established family company, delivering innovative solutions for transportation and energy.
We then invest in the most promising experimental agents to demonstrate their therapeutic potential. Finally, we partner with pharmaceutical companies to transform innovative new agents into breakthrough cancer therapies.